Dutch Empire Security scores an impressive 9.9 on the platform Trustoo, an independent review site where customers rate companies on their services. We owe this outstanding score to the satisfaction of our customers, who regularly provide us with great reviews as a token of appreciation. Why do we deserve this high score? It is because of our commitment to quality, our core values and the way we are committed to our customers.

1. Loyalty to our core values

Our core values are the foundation of everything we do:

– Transparency: We say what we do and do what we say. An example of this is our proactive communication with clients. In unexpected situations, such as a last-minute change in schedule, we notify our client immediately and provide an appropriate solution.
– Collaboration: We believe that collaboration leads to better results. This is evidenced by our success in large projects such as the security of Kasteel de Wittenburg. Thanks to the cooperation between our departments and the customer, we deliver flawless service.
– Respect: We respect everyone, regardless of their origin or culture. For instance, we adopt a flexible approach when securing refugee shelters, paying close attention to the diverse backgrounds and sensitivities of the residents.

– Passion: Our passion for our work and for people drives us to exceed expectations time and again. This is reflected in our commitment to events, where safety and hospitality go hand in hand.

2. Acting from the customer’s interest

Dutch Empire Security is not just about profit, but about delivering an unforgettable service. Is a service not to your satisfaction for whatever reason? Then we offer the customer compensation or a discount and guarantee that the next request will be taken care of to perfection. We do this because we believe that a satisfied customer is the best ambassador.

3. Continuous investment in knowledge and development

We believe that knowledge is the key to success. Therefore, we invest in our staff by providing access to our own Academy. Here we collaborate with educational institutions to continuously educate our staff. Whether in hospitality, security techniques or handling complex situations, our teams are always prepared to the highest standards.

4. Flexibility and customization for each customer

Every client is unique, and we understand that like no other. A good example of this is our recent cooperation with The High School of Rotterdam. Here we provide security for several buildings and work closely with the security team of The High School of. Thanks to our flexible approach and eye for detail, we have performed this service to date with great success. Customers such as The High School of Rotterdam greatly appreciate this personal and professional approach.